Please sample the two mails received today. Nothing wrong with the content. All are in impeccable language. And there is no wrong intent.
The intentions are noble. One asks me for feedback while the other has apparently enabled my internet banking and wants me to use that.
But I have just one problem with these two mails. And the problem is – I don’t have an account with these two banks.
We appreciate your relationship with our Bank. To serve you better is our motto.
On the occasion of our 10th Foundation Day on October 1, 2013, we solicit your feedback to further enrich your experience with us.
We value your time, but a few minutes of yours will enable us to gain deeper insights of your perception about our products and services. We assure you that your comments will be held in complete confidence and your contact details will not be shared with any other entity.
May we request you to kindly fill in the form through the link embedded in this mail.
Customer Care Centre Team,
Click here to submit your feedback.
Dear Customer,Thank You for banking with us.This is to inform you that your Customer Id has been enabled. You can now log into NetBanking with your Customer ID and IPIN (Password) and conduct a wide range of transactions.
Incase your have forgotten your NetBanking IPIN ( Password), please visit www.hdfcbank.com to re-generate the same online, realtime.
Please contact PhoneBanking or your nearest HDFC Bank Branch for any queries.
This is an auto generated mail. Please do not reply to this email.
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Take care of your loved ones. Ensure you have a nominee appointed for all your accounts including Lockers, Fixed Deposits and Savings Accounts.